Shipping & Returns
Shipping Policy
Order Processing and Shipping Time
Once we received the order and get confirmation of the payment from our payment gateway, we process the order immediately and ship the product within 3 working days.
Shipping Cost
We deliver the products with no shipping coast on order above the Rs.-499/-
International Shipping Process
Currently, we do not deliver the products outside the India.
Cancellation, Return & Exchange Policy
In case of product unavailability, we can cancel the order of the customer and process the full refund within 7-10 business days.
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In case of cancellation by the customer, we shall only process the refund, if product has not been shipped. The shipped order can not be cancel.
Please note that we do not offer return and exchange at this time. But in some exceptional case where genuinely received a lost/missing/broken product/s, we will process or return after verifying the facts. Once we receive your returned item, we will process your refund within 7-10 business days. Please note that the refund will be credited to the original mode of payment. If you have any questions about our return policy, please email us at flowgrahealthcareindia@gmail.com.
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The overall deadline of the resolution is 30 days. if you do not receive any resolution within 30 days, we will process the refund.
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